Wheelz Privacy Policy

At Wheelz, we respect your privacy and are fully committed to protecting the personal data you share with us. This Wheelz Casino privacy policy explains what information we collect when you visit wheelz.com, how we use it, and the rights you have over your own data. By registering an account with us, you agree to the practices described below.

Who We Are

Wheelz Casino is owned and operated by Granturo Malta Ltd (Granturo Malta Limited), registration number C107733, with its registered address at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/B2C/1079/2025), and we act as the data controller responsible for your personal information whenever you play at Wheelz. Wheelz is part of the Wildz Group of brands, and we share certain operational and technical infrastructure with our sister brands, including Spinz.

Information We Collect

We collect several categories of information when you create an account, deposit funds, or play games with us. Our aim is always to collect only what is necessary to provide you with a safe and enjoyable experience at Wheelz Casino.

• We gather registration details such as your name, date of birth, email address, phone number, and residential address to verify your identity
• We collect payment information when you use Visa, MasterCard, MiFinity, Skrill, Neteller, Instant Bank Transfer, or Paysafecard to fund your account
• We track your gaming activity, including deposits, withdrawals, wagers, and bonus usage, to improve our services and ensure fair play
• We record technical data such as your IP address, device type, browser, and login timestamps whenever you access Wheelz casino login
• We may collect communication records when you contact our support team via live chat or email

How We Use Your Information

Our Wheelz Casino platform uses your information for several legitimate purposes. We use your data to verify your age and identity, process deposits and withdrawals, prevent fraud, and comply with our licensing obligations under the MGA. We also use your information to personalize your experience, including tailoring promotions such as our Welcome Offer and Wheel of Spinz feature. If you have opted in, we may use your contact details to send you news and promotions relevant to Wheelz online casino.

We at Wheelz also process data to support responsible gambling tools, monitor unusual account activity, and maintain the integrity of our loyalty programme across the Wildz Group brands.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize you when you return to wheelz.com, remember your preferences, and analyze how you use Wheelz Casino Canada, Finland, or New Zealand versions of our site. Our cookies help us understand which games and promotions are most popular, allowing us to improve wheelz casino mobile performance and overall site functionality. You can manage cookie preferences through your browser settings at any time.

Sharing Your Information with Third Parties

We may share your personal data with trusted third parties strictly for the purposes described in this policy. These include:

• We share data with payment processors and financial institutions to complete your transactions securely
• We work with identity verification providers to confirm your age and prevent underage access
• We provide necessary information to game and live casino providers such as Play'n GO, NetEnt, Microgaming, Pragmatic Play, and Evolution to deliver gameplay
• We may disclose information to regulatory authorities, including the Malta Gaming Authority, when legally required
• We share limited data across the Wildz Group, including our sister brand Spinz, for centralized loyalty cashback and fraud prevention purposes

We do not sell your personal information to unrelated third parties for marketing purposes without your explicit consent.

International Data Transfers

Because Wheelz serves players across multiple regions, including Canada, Finland, and New Zealand, your data may be transferred and processed outside your country of residence. When this occurs, we ensure appropriate safeguards are in place, in line with applicable data protection laws, so that your information continues to receive an adequate level of protection wherever it is processed.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward, in accordance with our regulatory obligations under the MGA licence. Financial and identity verification records are typically kept for a minimum period required by anti-money laundering regulations, even after you close your account with us.

Your Rights Under Data Protection Law

As a player at Wheelz Casino, you have a number of rights regarding your personal data. We are committed to honoring these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we delete your data, subject to our legal and regulatory retention obligations
• You have the right to object to certain types of processing, including direct marketing
• You may request that we restrict processing of your data in specific circumstances
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable law.

Security Measures

We take the security of your personal data seriously. Our systems use encryption, secure servers, and restricted access controls to protect the information you share with Wheelz Casino. While we implement robust safeguards, we also encourage you to use strong passwords and avoid sharing your Wheelz casino login credentials with anyone.

Children's Privacy and Age Verification

Wheelz is intended exclusively for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and we employ verification checks to confirm the age of every registered player. If we discover that an account belongs to a minor, we will close it immediately and remove the associated data as required by law.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of Wheelz Casino after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about how we handle your personal information, or if you wish to exercise any of your data protection rights, please reach out to our support team at [email protected]. We offer 24/7 live chat and email support in English, Suomi, and French Canada to assist you with any privacy-related inquiries regarding Wheelz Casino.