Wheelz Casino Terms and Conditions

Welcome to Wheelz. These Terms and Conditions ("Terms") govern your use of wheelz.com and all services we provide as an online gaming operator. By registering an account, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our website or services. We recommend reading this document carefully before you start playing at Wheelz Casino.

1. Operator Information and Licensing

Wheelz is owned and operated by Granturo Malta Ltd (Granturo Malta Limited), a company registered in Malta under registration number C107733, with its registered address at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. Wheelz is part of The Wildz Group, which also operates sister brands including Wildz, Caxino, Spinz, and Tuplaus. Our platform holds a licence issued by the Malta Gaming Authority (MGA), licence number MGA/B2C/1079/2025, issued on 10 September 2025. We conduct our operations in full compliance with MGA regulations, and we are committed to fair play, responsible gambling, and secure transactions across the Wheelz Casino platform.

2. Eligibility and Account Registration

To open an account at Wheelz Casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We primarily serve players in Canada, Finland, and New Zealand, and our platform is available in English, Suomi, and French Canada. When you register with Wheelz Casino Ontario or any other supported region, you agree to provide accurate, current, and complete information.

• You may only hold one active account with us at any time
• We reserve the right to verify your identity before processing withdrawals
• You must not register on behalf of another person
• We may suspend or close accounts that violate our registration rules

Our Wheelz login system requires a valid email address and secure password. We strongly advise you to keep your Wheelz Casino login credentials confidential and never share them with third parties.

3. Deposits, Withdrawals, and Payment Methods

We accept deposits starting from a minimum of €10, and our minimum withdrawal amount is €20. We support a variety of secure payment methods including Visa, MasterCard, MiFinity, Skrill, Neteller, Paysafecard, and Instant Bank Transfer. All bonus values and account balances are displayed in EUR, with CAD and NZD equivalents available for our localized Canadian and New Zealand markets.

For winnings exceeding €50,000, we process payouts in installments, capped at €10,000 per day, €25,000 per week, and €100,000 per month, unless you qualify for a VIP exception under our loyalty programme. We aim to approve or deny withdrawal requests within approximately three business days, and once approved, bank transfers typically take between one and three business days to reach your account. We advertise fast payouts and instant deposits, and we continuously work to streamline our payment processes for every Wheelz Casino Canada player.

4. Bonuses and Promotions

At Wheelz, we offer a generous Welcome Offer of up to €500 plus 500 Free Spins spread across your first five deposits. Our structure works as follows:

• Deposit 1: 100% match up to €100 + 100 Free Spins (10 FS per day over 10 days)
• Deposit 2: 50% match up to €100 + 100 Free Spins
• Deposit 3: 50% match up to €100 + 100 Free Spins
• Deposit 4: 25% match up to €100 + 100 Free Spins
• Deposit 5: 25% match up to €100 + 100 Free Spins

All bonus funds are subject to a 35x wagering requirement, and the minimum qualifying deposit is €10. Any Wheelz promo code or Wheelz bonus code we issue must be entered correctly during registration or deposit to activate the associated offer. We reserve the right to modify, cancel, or refuse any Wheelz casino bonus code if we suspect abuse, bonus hunting, or breach of these Terms. Our Wheel of Spinz feature allows you to fill a Progress Bar to collect Free Spins, light up letters in "WHEELZ" for a chance to double your rewards, and enjoy supercharged spins with doubled payouts. Additional promotions, including Drops & Wins, are available through our News & Promotions section, and loyalty cashback is centralized across the Wildz Group of brands.

5. Games and Software Providers

Our Wheelz Casino library includes over 6,000 games sourced from top-tier developers such as Play'n GO, Microgaming, NetEnt, and Pragmatic Play, with live dealer content powered by Evolution. Whether you are searching for classic slots, jackpot games like Mega Moolah, or live casino classics such as roulette, blackjack, Monopoly Live, and Crazy Time, we ensure fair and certified gameplay across our entire catalog. We do not offer a dedicated sportsbook; Wheelz operates exclusively as a casino gaming platform.

6. Responsible Gambling

We are committed to promoting responsible gaming across our platform. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods. If you feel that your gambling habits are becoming problematic, we encourage you to reach out to our support team or consult independent organizations specializing in gambling addiction support. We take your wellbeing seriously and continuously monitor account activity to identify signs of harmful play.

7. Account Security and Prohibited Conduct

You are responsible for maintaining the confidentiality of your Wheelz casino login details. We may suspend or terminate your account if we detect fraudulent activity, collusion, use of bots, or any attempt to exploit bonus terms. The following activities are strictly prohibited:

• Creating multiple accounts to claim bonuses more than once
• Using unauthorized software to gain an unfair advantage
• Providing false identification or payment information
• Engaging in money laundering or other illegal financial activity

We reserve the right to withhold winnings and close accounts found in breach of these rules, in accordance with MGA regulatory requirements.

8. Intellectual Property

All content on wheelz.com, including our logo, graphics, software, and game designs, is owned by us or licensed to us by our software providers. You may not copy, reproduce, or distribute any part of our website without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Wheelz Casino at all times. We are not liable for any losses arising from technical malfunctions, internet connectivity issues, or third-party payment provider delays, except where required by applicable Maltese law.

10. Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We will notify you of material changes through our website or via email. Your continued use of Wheelz after such updates constitutes your acceptance of the revised Terms.

11. Governing Law and Contact

These Terms are governed by the laws of Malta. Any disputes will first be addressed through our internal complaints procedure before escalation to the Malta Gaming Authority. For questions regarding these Terms, our bonuses, or your account, please contact our support team at [email protected], available 24/7 via live chat and email in English, Finnish, and French Canada. We are here to ensure your experience with us remains transparent, secure, and enjoyable.